VAULTXEROZ: THE SOVEREIGN UTILITY

1. What is the difference between VaultXeroz and traditional Anti-Virus?

Traditional AV solutions often focus on post-infection scanning. VaultXeroz is prevention-first. We reduce exposure early at DNS and policy layers, then add staged app-level controls where platform capabilities allow.

2. Why is my computer still slow even after protection is enabled?

If edge blocking stops suspicious traffic but the device remains slow, local system issues may still exist. The VX-Vacuum Bridge is currently a staged endpoint track designed to improve host visibility and remediation workflows.

3. Does the protection work if my computer is off?

For web/API protection, yes. Edge policies remain active as long as your protected endpoints are routed through the service. Local endpoint controls depend on the device component being installed and running.

4. Is MobileXeroz the same on Android and iPhone?

No, by design. Both platforms get DNS-layer prevention and phishing-domain filtering. Android receives staged optional nano-agent capabilities for deeper app-risk controls. iPhone protection is prevention-first with filtering and guided containment.

5. How do I know the data is real?

Security events are stored in a cloud telemetry ledger and can be exported for forensic and compliance workflows. Control mapping to specific frameworks should be validated per customer environment and scope.

6. How do Referrer rewards work?

Rewards are computed monthly and settled on the 20th of the following month via Malaysian Interbank GIRO. Full eKYC (MyDigital ID) is required for all withdrawals to ensure LHDN/AML compliance.